Our Shipping Policies
We know you are excited to receive your teas as you should be. Expediting your order is very important to us. Most orders received before 12:00pm will ship the same day, provided the product ordered is in stock. Most orders received after 12:00 PM will ship the next business day.
Our flat shipping rate is $3.95 for anyone that lives within 600 miles. For anyone that lives beyond that there will be two rates: 1-7 ounces of tea will be $3.95, 8 ounces and above will be $4.95. Samples are considered 1 oz. And don't forget Shipping is always free for orders of $60 and above. We use the United States Postal Service (USPS) for most packages under 3 pounds and FedEx for packages over 3 pounds. Estimated shipping time is 1-3 days anywhere in the US.
When shipping to Canada we have two options. International First Class with the USPS and Priority Shipping with USPS. First class has a weight restriction of 4 pounds. In our experience the shipping time for International First Class is 10 business days. Priority is 6-10 business days. Good news starting in January 2013 is the tracking number will have delivery confirmation. Unfortunately because of the expense we cannot offer a flat rate or free shipping to Canada. We hope to work out something in the future.